Introduction

Welcome to GeneHealth.ai ("GeneHealth," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal and genetic information is handled responsibly...

1. Information We Collect

A. Personal Information

• Name
• Email address
• Age
• Gender
• Sex at Birth
• Phone number
• Payment details
• Shipping and billing address

B. Genetic and Health Information

• Raw genetic data
• Genetic insights and reports
• Health-related information you voluntarily provide

C. Technical and Usage Data

• IP address
• Browser type and device information
• Cookies and tracking technologies
• Website usage patterns

2. How We Use Your Information

• Providing Services: Processing genetic tests, generating reports, and delivering results.
• Customer Support: Responding to inquiries and providing assistance.
• Personalization: Tailoring recommendations and improving user experience.
• Compliance & Security: Meeting legal obligations, preventing fraud, and ensuring data security.
• Research & Development: Enhancing our genetic analysis capabilities.

3. Research & Development Usage

Internal Research (Opt-Out): GeneHealth.ai may use de-identified genetic and health data for internal research. Users can opt out anytime by contacting us at support@genehealth.ai.

Scientific & External Research (Opt-In): If you consent, de-identified data may be used for scientific research. You can opt in or out at any time by contacting us at support@genehealth.ai.

4. How We Share Your Information

• With Your Consent: We will share your data only when you explicitly authorize us.
• Service Providers: Trusted partners process data on our behalf.
• Legal Compliance: We may disclose information as required by law.
• Research (If Opted-In): Anonymized data may be used for approved scientific studies.

5. Data Security & Storage

We implement industry-standard security measures, including encryption and access controls, to protect your data.

6. Your Rights & Choices

• Access & Portability
• Correction
• Deletion
• Opt-Out

To exercise your rights, contact us at support@genehealth.ai.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can manage your cookie preferences through browser settings.

8. International Data Transfers

Your data may be transferred to jurisdictions with different privacy laws. We ensure appropriate safeguards are in place.

9. Children’s Privacy

Parents or legal guardians may order kits and manage accounts on behalf of their children. By providing a child’s genetic sample, the parent or guardian consents to its processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or posted on our website.

11. Contact Information

GeneHealth.ai

Email: support@genehealth.ai

Website: www.genehealth.ai